Refund policy

Return & Refund Policy

Last updated: March 12, 2026

We want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 60-Day Money Back Guarantee.

60-Day Money Back Guarantee

You may request a refund within 60 days of receiving your order if you are not satisfied with the product.

To start a refund request, please contact our support team with your order number.

Eligibility for Refunds

To be eligible for a refund:

  • Your request must be submitted within 60 days of delivery

  • The item must be returned if requested by our support team

  • Proof of purchase may be required

Non-Refundable Items

The following items may not be eligible for refunds:

  • Gift cards

  • Promotional or free items

  • Products marked as final sale

Refund Process

Once your refund request is approved:

  • Refunds will be issued to the original payment method

  • Processing time may take 5–10 business days depending on your payment provider

Shipping Costs

Shipping costs are non-refundable unless the product arrives damaged or incorrect.

Damaged or Incorrect Orders

If your order arrives damaged or you received the wrong item, please contact us within 48 hours of delivery so we can resolve the issue quickly.

Contact

For refund requests or questions, please contact us:

Email:
support@ryzenutra.com